Shipping

Shipping terms

Most of our products are extremely delicate.

 

The pastries are packed in our boxes of three sizes, just as if you were buying them in the shop in Landa.

The canned food is prepared in jars and tins.

Honey and oil are packed in jars and bottles respectively.

Landa stews, baby lamb, goose foie gras terrine, morcilla and chorizo are vacuum-packed and sent in special bags.

The stews are calculated for approximately one portion (Landa portion).

 

The preparation and production of the shipment will take a minimum of one day prior to shipment, and a further day for the journey, which means about two days from the purchase of the order.

The products will be packed in a special box together with the physical purchase invoice.

The shipment will be sent by NACEX courier service from Monday to Friday.

 

The shipping costs change depending on the purchase:

Up to 50 euros of purchase - 15 euros shipping costs

From 51 to 99 euros of purchase - 10 euros shipping costs

From 100 euros the shipping fee is free.

 

We ship to the whole peninsula.

For shipments to the Canary Islands, Balearic Islands, Ceuta, Melilla or international shipments please contact us at tienda@landa.as

In case of doubts about allergens, all the information is detailed by clicking on each of the products in the section of the shop.

If you have any queries about allergens, you can also contact us at tienda@landa.as

 

Delivery guarantee

In the event that the order is returned to us because it has not been possible to deliver it to the address you have indicated, within the time limits stipulated by the courier company, the order will be sent again but only after receiving the payment of the delivery costs.

If for exceptional reasons we are forced to refuse to process an order, we reserve the right to do so at our sole discretion.

 

Terms and conditions of purchase

Purchases made at LANDA PALACE are subject to the current regulations and other applicable legislation. They are subject to the payment of value added tax VAT, as established in the current regulations for natural or legal persons resident in member states of the EEC and for those resident in non-EU countries.

All prices shown for the products are understood to include VAT.

When you wish to make a purchase, it will be necessary to provide your personal details in order to be able to process the orders.

The formalisation of an order will be understood to be carried out under the total acceptance of the Conditions of Use.

We do not accept bank transfers or cash on delivery as a form of payment, and we do not accept returns of orders.

Landa Palace.as reserves the right to modify these General Conditions of Sale by publishing an updated version of the same on this page, which will be applicable to all orders placed after LANDA PALACE .AS publishes the new version of its General Conditions of Sale on the website.